1. Objective and scope
The purpose of this policy is to define the practices of Équipements Plannord ltée with regard to the protection of personal information in the context of its commercial activities. It applies to all personal data collected, used or communicated in the context of our professional activities.
2. Definitions
Personal Information: Any information relating to an identified or identifiable individual.
Processing: Any operation carried out on personal information, including collection, recording, organization, storage, adaptation, consultation, use, communication and destruction.
3. Collection and use of data
We collect personal information such as names, email addresses, telephone numbers and professional titles for the purpose of facilitating and managing our relationships with our business partners. This data is collected in a legal, fair and transparent manner, with the consent of individuals when necessary.
We use this personal information for the following purposes:
Management of commercial relationships.
Communication about our products and services.
Provision of customer services and support.
Compliance with legal obligations.
4. Retention and destruction of data
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless the law requires or permits longer retention. When data is no longer needed, we securely destroy it or archive it in accordance with our internal policies.
5. Data security
We have implemented appropriate security measures to protect personal information against unauthorized access, leaks and loss. These measures include restricted access to sensitive information and regular training of our staff on security best practices.
6. Access to personal data
Individuals have the right to access their personal information held by Équipements Plannord ltée and to request corrections in the event of an error. Access requests should be addressed to Simon Paquet, general manager of the company.
7. Sharing data with third parties
We only share personal information with third parties when necessary to fulfill the purposes for which it was collected, and we enter into contracts with these third parties to ensure data protection.
8. Training and awareness
We regularly train our staff on privacy policies and procedures and promote a culture of data protection within the company.
9. Incident management
In the event of a data breach, Équipements Plannord ltée will take all necessary measures to investigate the incident, report it to the competent authorities and inform the affected individuals in accordance with applicable law.
10. Legal Compliance
We are committed to respecting all applicable laws and regulations regarding the protection of personal information, including the Act respecting the protection of personal information in the private sector in Quebec (Law 25).
11. Review and update of the policy
This policy will be regularly reviewed and updated to reflect changes in laws, regulations and company practices.
12. Contact for questions
For any questions or concerns regarding the protection of personal information, please contact Simon Paquet, General Manager.
